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Privacy Notice

Last updated: 31 August 2026

1. Who we are

Pro-Cast Studio is operated by Evoke Radio Management. We are the data controller for the personal data described in this notice. You can contact us via our contact page or at hello@procaststudios.app.

2. What we collect and why

  • Account data — name, email address, sign-in credentials (hashed), station name and branding. Used to create and run your account. Legal basis: contract.
  • Billing data — billing address, VAT number, purchase history. Payments themselves are processed by our Merchant of Record, Paddle; we never see or store your full card details. Legal basis: contract and legal obligation (tax records).
  • Station content — audio, images, playlists, schedules, show plans and settings you upload or create. Used solely to provide the service. Legal basis: contract.
  • Usage and device data — IP address, browser and device type, feature usage, error logs. Used for security, fraud prevention and improving the product. Legal basis: legitimate interests.
  • Support and contact messages — anything you send us through the help and contact forms. Legal basis: legitimate interests.
  • Marketing — your email if you join the beta programme or newsletter. Legal basis: consent — you can unsubscribe at any time.

3. Who we share it with

  • Service providers that help us run the platform: cloud hosting, database and storage infrastructure, email delivery and error monitoring — under contract and only as needed.
  • Paddle (Paddle.com Market Limited), our Merchant of Record, for the sale of the product, subscription management, payments, tax compliance and invoicing.
  • Professional advisers (accountants, lawyers) where needed.
  • Authorities where required by law.

We do not sell your personal data.

4. Where your data goes

Some providers (including Paddle and our cloud infrastructure) process data outside the UK and EEA. Where data is transferred internationally we rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.

5. How long we keep it

We keep account and station data for as long as your account is active, and delete or anonymise it when no longer needed. After account closure we retain billing and tax records as required by law (normally six years) and may keep a short-term backup before deletion.

6. Security

We use appropriate technical and organisational measures, including encryption in transit, access controls and row-level security separating each station's data.

7. Your rights (UK GDPR)

You have the right to access, correct or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time (this does not affect processing already done). We respond within one month. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk). To exercise any right, email hello@procaststudios.app.

8. Cookies and storage

We use essential browser storage for sign-in sessions and your station configuration — the service cannot run without these. We do not use third-party advertising trackers. You can clear browser storage at any time; this signs you out and resets local settings.